PRIVACY POLICY

Novavia Recrutement is an international recruitment agency that values your privacy and the handling of your personal information.

As an agency, we collect, use, and disclose information daily as part of providing our consulting, recruitment, travel coordination, and arrival services in Quebec. Confidentiality and professional secrecy are essential elements of our relationships with clients. We are committed to complying with ethical and legal standards when processing all personal information.

The purpose of this Privacy Policy is to inform you about our practices regarding the collection, use, disclosure, and retention of personal information. By providing us with your personal information (via our website, contact forms, email, in person, or by phone), you consent to its processing in accordance with the provisions of this Privacy Policy. You also authorize Novavia Recrutement, its third parties, and service providers to process your personal information for the purposes outlined below.

It is important to note that this Privacy Policy does not apply to third-party websites accessible via links on our site. Novavia Recrutement disclaims any responsibility for these third-party websites. If you follow a link to a third-party website, please review their own privacy policies before providing any personal information.

Who Are We? What Do We Do?

Novavia Recrutement ("Novavia") is an international recruitment agency.

Unless otherwise stated, Novavia acts as the "data controller" of your personal information. In other words, Novavia is the entity that, alone or jointly, determines the purposes and means of processing your personal data. In accordance with Quebec law, Novavia is also designated as the "responsible party."

What Personal Information Do We Collect?

When you visit our website, use our contact forms, or communicate with us, we collect certain personal information about you.

Personal data collected in a file is necessary to fulfill a specific recruitment mandate or to prepare for a candidate’s arrival. Personal data is collected to achieve the objectives stated in the service contract between Novavia and its clients.

For recruitment mandates, personal data may be used to recruit candidates abroad or already in Canada, to publish job offers on social media, to prepare hiring confirmations, or for any other related tasks.

For candidate arrival preparation mandates, personal data may be used for purchasing a plane ticket, scheduling an appointment with the Société de l’assurance automobile du Québec (SAAQ), enrolling in private health insurance, assisting with customs clearance at the Canadian border, or any other related tasks.

Additionally, personal data may be used for internal statistical purposes at Novavia Recrutement or to communicate information about new service offers, recruitment updates, or any other relevant client-related details.

We may collect and process different types of personal information as part of our activities and service provision, including:

  • Identity information: First and last name
  • Contact details: Address, email, and phone number
  • Billing and financial information: Billing address and payment details
  • Recruitment-related information: CV, education details, and employment history
  • Website usage and technical information: Details regarding visits to our website
  • Any other personal information provided

Some collected personal data may be sensitive. If this information is necessary for completing a mandate, the client expressly consents to providing it.

How Do We Collect Your Personal Information?

We collect your personal information directly from you, particularly via online contact forms and during our professional interactions. We also collect publicly accessible information from online platforms. Personal data is then stored in secure systems compliant with current standards.

How Do We Use Your Personal Information?

We process your personal data to provide and improve our services. Additionally, we use it to meet our legal obligations. Your personal data may be used in the following cases:

  • To provide our recruitment services and other related services.
  • To respond to information requests or other inquiries from website users.
  • For marketing and business development purposes.
  • To comply with our legal obligations.

Website Cookie Policy

What is a cookie?

A cookie is a small text file stored on your device (computer, tablet, phone) when you visit a website. Cookies allow the site to recognize your device and collect information about your online activity.

Why Do We Use Cookies?

We use cookies to:

  • Ensure the proper functioning of our website: Some cookies are essential for smooth and secure navigation.
  • Analyze traffic and performance: Analytical cookies help us understand how visitors use our site and improve it.
  • Personalize your experience: Cookies allow us to remember your preferences to enhance your visit.

Types of Cookies Used

  • Essential cookies: Necessary for the proper functioning of the site.
  • Analytical cookies: Used to collect information about site performance.
  • Functional cookies: Enable personalized user experience.

Managing Your Cookies

You can configure your browser to refuse or delete cookies. However, some features of our website may not function properly if cookies are disabled.

Who Do We Share Personal Information With?

We may share your personal information with our employees, clients, service providers, partners, and provincial and federal government agencies. We may also disclose personal information to comply with legal obligations or assert our rights.

How Long Do We Retain Personal Information?

The personal data provided is treated confidentially and retained only as long as necessary to fulfill the purposes for which it was collected. We take measures to securely destroy data when it is no longer required.

What Rights Do You Have Regarding Your Personal Information?

You have various rights concerning your personal information, including the ability to:

  • Request access to your personal information.
  • Request corrections if your information is inaccurate.
  • Request deletion of your data, subject to legal or contractual obligations.
  • Object to the use of your data in certain circumstances.

How to Contact Us?

For any questions or requests regarding your personal information, please contact us:

Novavia Recrutement
Address: 4128, Rue Saint-Denis, Montréal, QC, H2W 2M5.

Olivier Francoeur , Personal Information Protection Officer
Email: info@novaviarecrutement.ca
Phone: +1 (438) 397-9131

Policy Updates

Novavia Recrutement reserves the right to modify this Privacy Policy at any time. We encourage you to check this page regularly to stay informed of any updates.

Effective Date: January 20, 2025